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SHIPPING & RETURNS

SHIPPING POLICY

  • We can only accept online orders for shipping addresses within the United States.

  • Your order will be shipped via USPS, and the customer is responsible for shipping costs.

  • Please allow up to 8-11 business days to receive your purchase.

RETURNS & REFUNDS

  • Returns must be made within 14 days of receiving the product.

  • All items must be returned in their original, unused, undamaged condition and in the original packaging.

  • Buyer may use any carrier and shipping method they choose and is responsible for return shipping and / or any fees associated with returning the item.

  • All refunds will be credited to the payment method initially used to make the purchase, it may take 2 to 7 days, depending on the provider.

  • Casa de Plata Joyeria does not reimburse original shipping costs.

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